This isn’t going to be a really in-depth how-to for JustAnswer, that is another post which I’m working on, along with the other 240 posts sitting in my draft folder.
Let’s discuss the actual income capabilities of JustAnswer and how to do it right so that you can get enough questions. I’ll touch up on a few other tangents as well.
Income Potential From JustAnswer
There are retired doctors who are making a solid income on JA. And this money is independent contractor income, the kind you want.
I have shared with you guys before that making $3,000 a month with a couple of hours of work a day on JustAnswer is very doable. But you won’t just get answers because you’re pretty or well-hung, you’re gonna have to fight to get the questions.
21 Days, 1 Hour, $1,794
I have been keeping meticulous track of my income and time spent on JustAnswer. I need to compile it before I can give you actual numbers but here is the rough draft.
I have spent on average 1 hour per day starting on August 2nd through today August 23rd – that’s 21 days. And I have an estimated earning of around $1,794. It’s not final because some questions go on for a couple of days, you answer them when you or the client are back online. You start a question on Monday and it doesn’t complete until Friday and once you get at least a 3-star review, that’s when you get paid for it.
This comes out to approximately $85/hour. It’s not a lot but I am not seeing a patient in the clinic. I am less likely to get sued. I don’t have to worry about dressing up. I can log on to do questions whenever I want and log off whenever I want.
Though JA isn’t a telemedicine platform, it functions somewhat like one. And so questions come and different medical experts can pick up the question.
The point is for you to take the Q’s which you are best suited to answer. That is what makes the customer happy and give you the best customer satisfaction scores.
Getting Paid for Answers
When you’re an expert in a topic and you have an employer then you’ll never make as much as if you had your own website.
Some might think that the income from JA is too little. I find it quite adequate for the kind of work we do and the expertise we provide. After all, we’re not seeing patients – we’re serving as medical experts.
Most questions I can answer really effectively because I’ve done JustAnswer for so long. It’s not a patient/doctor thing on JA… it’s an expert/client relationship. They post a question, I will ask for a bit more information, then I give them my impression.
Communicating with the Customer
Don’t rush to give an answer. Spend the time to really gather the right background info and figure out what the customer is looking for.
There is often a lot of fear on their part and they might be contacting you from other countries. You’ll get a far better result from taking more time than just throwing out an answer.
Picking The Right Questions
I have to say that I have learned A TON of medicine by doing JustAnswer. Stuff that I had no clue about until I researched it. Medications that I didn’t know existed. Medical management styles from different countries.
The right question is the one that you’re willing to research. It’s not always the one you know the most about.
If you’re willing to help the customer and you’re willing to research the topic, you’ll like do far more for the client than their own doctor has.
Dealing With The Shit And How To Solve It
JustAnswer will tell you that you are getting too many 3-star reviews and they want you to be closer to 5-star. Solution: choose easier questions and spend more time with each client and ask them how else you can elaborate.
The clients keep giving you 1-star or 2-star which means you won’t get paid. Solution: read the question better, ask more questions before answering, engage the client more, and ensure that the client is satisfied.
The client keeps going on and on and on, it’s frustrating you and you want to give up. Solution: Stay on point from the beginning, don’t ask open-ended questions and before you even start ask the what question(s) they would like answered and once you answered it remind them of it.
You’re not getting any questions and you been staring at the computer screen forever. Solution: Either it’s a dead time of day or your connection is slow or the JA server is slow. Save your energy, log off and try back another time.
You’re seeing questions but you can’t click on them fast enough. As soon as you go to answer the question it says that another Expert has a lock on the question. Solution: You’re too slow son! You got to be sitting there ready to hit the reply link as soon as the question posts, milliseconds count. You can also try this, let the first question go, usually questions get posted in groups, wait to catch the next wave.
You have no idea how to answer certain questions because they involve specialties you don’t know anything about. Solution: Learn it! Open UpToDate in another window and look everything up. Questions repeat themselves A LOT on JA. If you learn it this time then you’ll save yourself time with the next question.