All posts Digital Nomad Physician

Practicing Medicine in Different Countries

Sometimes when I work in the Urgent Care in America, I sit there wondering what it would be like practicing medicine in different countries. So here are some tidbits about how the healthcare system works in other countries and how physicians practice there. For reference, US citizen satisfaction rate: 63%. Norway, Netherlands, Switzerland, Iceland, and […]

All posts Entrepreneurship Telemedicine

Excellent Telemedicine Customer Service

I’ve never enjoyed talking on the phone or texting except for its ease of communication. But it leaves much to be desired, including relating to the other person on the line and conveying sentiment. Nevertheless, my virtual Primary Care practice requires me to deliver excellent telemedicine customer service. Bending Over Backwards for Patients I don’t […]

All posts Entrepreneurship Medical Career Telemedicine

Focus on Customer Service!

You won’t outcompete your fellow physician or a competing virtual clinic on cost or technology, but you can beat them with your service. Focus on customer service! Looking at Babylon’s recent demise, they stole a large chunk of the virtual market from competitors, but in the end, their customer service couldn’t retain their US Medicaid […]

All posts Digital Nomad Physician Entrepreneurship Medical Career Telemedicine

The Future Healthcare According to CEOs

I care little to predict the future of healthcare, but as digital nomad physicians it’s helpful to know where healthcare CEOs are planning on spending their revenue dollars. Becker’s Hospital Review published an insightful article recently where they asked healthcare leaders how they are addressing the shift toward outpatient care. The Cost of Inpatient Care […]

All posts Medical Career

Setting Boundaries – Skills for Survival

One of the strongest assets I’ve acquired over the years is the skill of setting boundaries. It’s an asset that can be applied to all sorts of scenarios, but it’s been instrumental in surviving the career of medicine. Setting Healthy Boundaries One way to set boundaries is to dig in your heels and reject all […]