All posts Entrepreneurship Medical Career Telemedicine

Focus on Customer Service!

You won’t outcompete your fellow physician or a competing virtual clinic on cost or technology, but you can beat them with your service. Focus on customer service! Looking at Babylon’s recent demise, they stole a large chunk of the virtual market from competitors, but in the end, their customer service couldn’t retain their US Medicaid […]

All posts Digital Nomad Physician Entrepreneurship Medical Career Telemedicine

The Future Healthcare According to CEOs

I care little to predict the future of healthcare, but as digital nomad physicians it’s helpful to know where healthcare CEOs are planning on spending their revenue dollars. Becker’s Hospital Review published an insightful article recently where they asked healthcare leaders how they are addressing the shift toward outpatient care. The Cost of Inpatient Care […]

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Setting Boundaries – Skills for Survival

One of the strongest assets I’ve acquired over the years is the skill of setting boundaries. It’s an asset that can be applied to all sorts of scenarios, but it’s been instrumental in surviving the career of medicine. Setting Healthy Boundaries One way to set boundaries is to dig in your heels and reject all […]

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About Those Predictions…

So, real estate was supposed to crash, driving down housing costs to make them much more affordable. AI was supposed to read X-rays for us freeing up more time for physicians to focus on other things. And stocks would come down by a lot, making it the perfect time to buy with all that cash […]

All posts Digital Nomad Physician Medical Career Telemedicine

Tracking Patient Results – Risk Mitigation

You order a CBC, and the H&H is a bit low. You sign off on it and never hear back from the patient until you find out that they had a major intestinal bleed which was later discovered. When I work in the urgent care, I’m taken aback by the number of tests ordered by […]